Our Inspiring Journey
Discover our story and commitment to excellence in just a few lines.
Brief Introduction to xcsm.shop
xcsm.shop is an online ceramic store under “Hezhou City Babu District Yuejia Department Store”, founded by Wang Kaixuan in Hezhou City, Guangxi Zhuang Autonomous Region, China.
Product Quality
Strict supplier screening: Only partners with formal qualifications and good reputation; on-site inspections + certificate reviews.
Multi-link inspection: Professional checks on appearance, size, glaze; third-party testing for special performance (heat resistance, non-toxicity).
Traceability management: Unique codes track product origin, batch, and quality data.
Platform Establishment
Founding Background
Driven by China’s booming e-commerce and rising demand for quality ceramics, the store was launched to expand local ceramic sales channels, leveraging Hezhou’s ceramic craftsmanship foundation. Founder Wang Kaixuan, with rich retail/ceramic experience, led the team to build the platform.
Business Model
Adopts direct supply + platform operation: Cooperates directly with top ceramic bases to cut circulation costs; offers one-stop services (display, consultation, logistics, after-sales) and regular promotions/customized services.
Target Customers
Home consumers (focus on aesthetics, practicality)
Gift buyers (value uniqueness, cultural meaning)
Catering/hotel enterprises (need bulk, customized tableware)
Ceramic collectors/enthusiasts (pursue craftsmanship, collection value)
Platform Mission
“Spread ceramic culture, provide quality ceramics, and enrich life with ceramics” — popularize ceramic culture via the platform, deliver high-quality products, and enhance life quality.
Customer Support
Email: support@xcsm.shop
Phone: +86 16725303208
Business Address: Room 9, 8th Floor, No. 4, Jiangjunshan Commercial and Residential City, Xinfeng Street, Babu District, Hezhou City, Guangxi Province 542800, China